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Stay tuned for CoinEx official updates and news!

Discussion: https://t.me/CoinExOfficialEN
Website: https://www.coinex.com/?lang=en_US
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πŸ” Spot 5 Differences Volume.4

Join our "Spot 5 Differences" Challenge! Win a share of $200 by finding 5 hidden differences between two imagesπŸ’°.Get spotting now!πŸ•΅οΈβ€β™‚οΈ

πŸ“… Date: September 8 - 14

Join here πŸ‘‰ https://soquest.xyz/space/CoinEx/campaign/rPxsr7ohhd

🎁 Join t.me/CoinEx_Announcement for more giveaways
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Exciting News! πŸš€

Introducing BTCDirect on CoinEx!

Starting September 7, 2023 (UTC), you can now easily purchase cryptos through BTCDirect.

πŸ’³ Accepted Payment Methods:

β€’ iDeal
β€’ Visa
β€’ Mastercard
β€’ Bank Transfer

πŸ’± Fiat Currency Supported for Selling: EUR

πŸͺ™ Cryptos Available for Purchase:

β€’ USDT
β€’ BTC
β€’ ETH

BTCDirect will support more cryptos and more fiats in the near future.

Buy now πŸ‘‰ https://www.coinex.com/en/trade-crypto/BUY-USDT-EUR-BTCDirect

Find CoinEx: Web | Twitter | Telegram | Announcement | Discord | Facebook | Instagram | Medium | Reddit | YouTube
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🎁 CoinEx Mystery Box Vol.5

Invite your community to join the CoinEx Telegram group for a chance to win a share of the $200 prize pool! 🀩

⏰ Sept 11 - 17
🎁 $200 Prize Pool

Join here πŸ‘‰ https://soquest.xyz/space/CoinEx/campaign/42f0Fg9pk9

πŸ”Ή Join t.me/CoinEx_Announcement for more giveaways
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Check out the Weekly Top 5 Rocketing Cryptos! πŸš€

Discover more πŸ‘‰ coinex.com/exchange

Find CoinEx: Web | Twitter | Telegram | Announcement | Discord | Facebook | Instagram | Medium | Reddit | YouTube
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Why CoinEx? Because we are more than just an exchange.

You can invest your altcoins & watch them grow with interest – a leap beyond merely holding.

The best part? Enjoy non-binding compound interest, accessible anytime, anywhere.

At CoinEx, your crypto works even when you don't.

πŸ”ΉCoinEx - Making Crypto Trading Easier

Find CoinEx: Web | Twitter | Telegram | Announcement | Discord | Facebook | Instagram | Medium | Reddit | YouTube
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πŸš€ Zero 2 Hero πŸ¦Έβ€β™‚οΈ Vol.5

A Beginner's Journey into the World of Cryptocurrency

⏰ Time: Sept 12th, 2 PM UTC
πŸ“ Venue: CoinEx Telegram group
🌟 Event: Crypto Quiz - Be the first to answer correctly and win big!

Register here πŸ‘‰ https://gleam.io/RAJqB/zero-2-hero-vol5

Set reminder here πŸ‘‰ https://t.me/CoinExOfficialEN?videochat=4e10ebc393e67e0791

🎁 Join t.me/CoinEx_Announcement for more giveaways
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【Urgent Notice】Security Incident on CoinEx - Immediate Actions Underway


Dear Community,

On September 12, 2023, our Risk Control System detected anomalous withdrawals from several hot wallet addresses used to store CoinEx’s exchange assets. Promptly recognizing the gravity of the situation, we immediately established a special investigative team to delve into the matter.

Preliminary assessments indicate unauthorized transactions involving $ETH, $TRON, and $MATIC. The precise amount of the loss is still being determined, and the affected fund is just a very small portion of CoinEx’s total asset.

We assure all users: your assets are secure and untouched. Affected parties will receive 100% compensation for any loss due to this breach. For added security, deposit & withdrawal services are temporarily suspended and will resume post a thorough review.

You have our solemn promise that a detailed timeline and comprehensive report about this incident will be shared with the community as swiftly as possible.

In these challenging times, we earnestly seek your understanding and patience. Our priority has always been, and will continue to be, the security and trust of our users. We deeply regret any distress this may have caused and assure you of our unwavering dedication to safeguarding your interests.

CoinEx Team
13/9/2023
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We have identified and isolated the suspicious wallet addresses linked to the hack:

$ETH:
*0xce013682eddefaca8c94fe56a43a04212ebe4673
*0x8bf8cd7F001D0584F98F53a3d82eD0bA498cC3dE
*0xCC1AE485b617c59a7c577C02cd07078a2bcCE454
*0x483D88278Cbc0C9105c4807d558E06782AEFf584

$BTC:
*1BHNb9UJy4cWFB5wywZkTVgoNB4JbFmswH

$TRON:
* TP75t6owoqXxskLq6FB2R37PymNTmohq9L
* TPFUjxQzG88Vwynrpj2W61ZAkQ9W2QYgAQ$XRP:
* rpQxVcjVF2fC23r3xKyJS53jw8d5SRhZQf

We are actively collaborating with the affected crypto projects to formulate a solution. Furthermore, we urge crypto projects and our fellow crypto exchanges to remain vigilant. If you detect any unusual or related activities from the aforementioned wallet addresses, please contact us immediately.

By standing together, we could navigate and surmount any challenges that come our way.
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We've identified the 2nd series of suspicious wallet addresses linked to the hack:

$ETH:
0x2118e4432d668aCFa347ddBA0efCcc6BB04DB297
0x1A61Df134d766f1e240FBFAEe79bBeCC04195f62
0x40cBe7580168d52b7FEC884120B31115c3F7E37E

$XRP:
rpQxVcjVF2fC23r3xKyJS53jw8d5SRhZQf

$SOL:
G3udanrxk8stVe8Se2zXmJ3QwU8GSFJMn28mTfn8t1kq

$BSC:
0x6953704e753C6FD70Eb6B083313089e4FC258A20

$KDA:
k:a9f3672d7ad7a1e4592702d73b220cbc61db1fa17f89a56131d965bc03959913

$BCH:
qrgxyhj8rzl4l7fgauu6q6vtu2grct4jeyrnaq2s75

$XDAG:
15VY3MadZvLpXhjzFXwCUmtZcHszju6L9

We will continue to trace and identify suspicious addresses. We urge affected projects and fellow industry colleagues to assist in flagging and freezing these questionable addresses. Together, we can face and overcome the challenges ahead.
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We've identified the 3rd series of suspicious wallet addresses linked to the hack:

We are working nonstop to track down the hackers' addresses. Here are the recently identified addresses:

$BSC:
*0xC844F7178379782eC19F3EE6E399f2EB7b2b984F

$ARB:
*0xfEec9F846E2FE529B765d832EBa988a399Fe3cD6

$OP:
*0x964c192e54E5eF4176626875BB53071956579fca

$XLM:
*GBPIDVKDSNF74OAGVBSPKLW73CSCGISBOBRB3ODROTMOEENZFC6WJFPN

We extend our sincere gratitude to various global blockchain cybersecurity teams assisting us. CoinEx deeply values this collaborative effort. United, we fortify and safeguard the crypto universe.
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It's been 72 hours post-hack, and the solidarity shown by the wider crypto exchange community is deeply touching.

A heartfelt appreciation to the following esteemed platforms(listed alphabetically):

AscendEX
BitForex
Bitget
Bit Jungle
BitMart
Binance
BingX
Bitrue
Bybit
CoinW Exchange
Crypto.com
Currency.com
DigiFinex Global
Gate.io
HTX
KuCoin
LBank
MEXC
OKX
SlowMist
Tapbit
WhiteBIT
XT.com Exchange
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FAQ About Security Incident

1. When did the hacker attack happen?

At 21:20 UTC+8 September 12th, 2023, our Risk Control System detected anomalous attack on several hot wallets owned by CoinEx to store exchange assets.

2. How did that incident occur?

Following the security incident, CoinEx promptly formed a special team to conduct a thorough investigation. The initial findings indicated that the cause stemmed from compromised private keys for hot wallets temporarily storing the exchange's assets to facilitate transactions. The specific causes led to this breach are still under examination. Please refer to our official channels for the latest information.

3. What's the timeline of measures taken by CoinEx in response to the hacking incident?

In the last 48 hours, CoinEx has adopted the following security measures:
1. Suspended deposit and withdrawal services of all crypto assets and enacted an emergency shutdown of the hot wallet server.
2. Transferred the remaining assets from the compromised hot wallet to safe addresses.
3. Rebuilt and redeployed the wallet system.
4. Initiated rigorous investigations into the attack, led by CoinEx wallet team and security team, based on the information and clues collected.
5. Contacted peer exchanges to freeze the assets of accounts associated with the hackers.

These security measures serve two purposes. First, to seal the breach, protect remaining assets, and prevent greater losses. Second, to effectively trace and investigate the sequence of events and seek support from industry partners to collectively deter the hackers’ illegal actions. Going forward, while maintaining security as the utmost priority, we will endeavor to expeditiously reinstate withdrawal functionality. We will undertake a comprehensive calculation of losses resulting from the incident and implement full upgrades to CoinEx's security infrastructure.

4. What is the exact amount that got hacked?

Total losses from the incident are still being calculated. As of now, estimated losses are approximately $70 million USD. However, this only represents a small portion of our total assets. CoinEx solemnly promises: for the user losses resulting from this incident, we will provide 100% compensation. As we are working to fully remediate this incident, our team is diligently building an entirely new wallet architecture to reopen withdrawal service in a secure manner. We appreciate your patience during this process.

5.Will the assets that are deposited during the suspension period be credited to our spot account once the services are resumed?

Based on our current estimates of losses from the incident, CoinEx promises the affected users will be compensated 100% to safeguard users' assets. Please refer to our official social media channels, community platforms, and website announcements as we will promptly communicate our security check progress.

6. It is announced that CoinEx will 100% compensating for affected users, does CoinEx have any insurance for recovering funds to prove that CoinEx is capable of compensating?

In response to the recent hack, CoinEx has swiftly implemented a series of emergency measures. We assure you that based on current loss estimates, we are able to fully compensate users affected by the hack. Over the past 6 years, CoinEx has weathered severe challenges, yet we always have users' interests at heart. What's more, the development of a resilient crypto ecosystem will depend on the collective efforts of all stakeholders. Hereby, we urge our industry peers to stand firm together. We must foster tighter partnerships so we minimize the negative impacts of malicious attacks going forward.

πŸ”ΉCoinEx - Making Crypto Trading Easier.

Find CoinEx: Web | Twitter | Telegram | Announcement | Discord | Facebook | Instagram | Medium | Reddit | YouTube
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