DC attorney general sues Instacart, claiming it deceived customers into thinking service fees would go to workers
District of Columbia Attorney General Karl Racine announced a lawsuit Thursday against Instacart, claiming the grocery delivery service collected millions of dollars by deceiving customers into thinking that an optional service fee would be used as a tip for workers, when it allegedly went to the company instead.
The suit echos an earlier charge against food delivery service DoorDash. Racine sued DoorDash in November, alleging it pocketed tips meant for workers and deceived customers about where their money would be directed.
https://www.cnbc.com/2020/08/27/dc-attorney-general-sues-instacart-claiming-deceptive-service-fees.html
#US #Instacart #lawsuit
District of Columbia Attorney General Karl Racine announced a lawsuit Thursday against Instacart, claiming the grocery delivery service collected millions of dollars by deceiving customers into thinking that an optional service fee would be used as a tip for workers, when it allegedly went to the company instead.
The suit echos an earlier charge against food delivery service DoorDash. Racine sued DoorDash in November, alleging it pocketed tips meant for workers and deceived customers about where their money would be directed.
https://www.cnbc.com/2020/08/27/dc-attorney-general-sues-instacart-claiming-deceptive-service-fees.html
#US #Instacart #lawsuit