Telegram Info English
17.6K subscribers
591 photos
77 videos
3 files
1.34K links
This is the English mirror of @tginfo.

Discussion chat: @tginfochaten
Beta channel: @betainfoen
TON: @infotonen
Other languages: @tginfoall
Feedback & Commecrial: @infowritebot
Download Telegram
People nearby

On the FAQ page with, an item has appeared explaining the "People nearby" feature.

If the "People Nearby" section is open, users who are in a small radius (about 100 meters) will see you in the list. If you don't open the section, you will never appear in the People Nearby list.

To be on the list, even leaving the section, and within a radius of more than 100 meters, you need to click the "Make yourself visible" button. You can remove your profile from the list at any time by clicking on the "Don't show me" button.

#FAQ
Completely delete messages, groups, secret chats and call history for all parties without a trace

In updating Telegram to version 7.4, work has been done to remove messages for both parties.

What's new:
– Calls can be deleted for both parties (even all calls).
– The creator of the group can not only exit (delete for himself), but also delete the group for everyone.
– The creator of the channel can not only exit (delete for himself), but also delete the channel for everyone.
– Secret chat works as usual: messages can be deleted for two parties, and the chat can completely disappear from the interlocutor's list if you delete the chat for two parties (previously it was displayed as "canceled").

#FAQ
Press Requests Bot

The Telegram Support section updated on the FAQ page. The list gained one new item: it's an official bot where press representatives can leave questions — @PressBot.

To get a comment on a question related to the functioning of the messenger, journalists need to specify the name of their organization and leave the question.

Need to mention, if you are not affiliated with mass media, you need to ask your questions in Telegram Support (go to Settings > find Help > press "Ask question"), or contact telegram.org/support

#FAQ
Forwarded from Voice Chats in Telegram
FAQ: What voice chat hosts need to know

— To start a voice chat, you need to update your Telegram app to the latest version, then go to your channel info and click on "Start Voice Chat".

— You can set a title for a voice chat. Express the general point of the meeting with your subscribers: specify a title which matches the topic of the conversation.

— Launch audio chats in your channels: In contrast to groups, channels will attract larger audience. Thought, even if you start a voice chat in your group, you can change permission settings to "Only administrators can speak", as it works in channels.

— Announce your voice chat in advance: your subscribers will have time to find it out and plan their time, while you will have time to prepare a conversation plan. In the announcement use the "Voice chat" phrase — it will be easier for us to find your announcement that way and tell our subscribers about the upcoming event.

— The link to your voice chat does not change: if you want to invite listeners, just add ?voicechat to your own channel address. The complete link will look like this: t.me/voiceinfoen?voicechat.
The link will start working as soon as you start the voice chat.
You can create individual invite links for speakers which will stop working at the end of the voice chat. You can generate these only when your voice chat is already running.

— Find a moderator for your voice chat. A moderator will deal with technical tasks on your broadcast. You may ask one of your administrators to do it. The administrator can adjust the sound level of speakers and it will change simultaneously for all listeners.

— Voice chat can be recorded so that other subscribers of your channel can listen to the conversation later: just click on the voice chat recording button at the very beginning of the broadcast. The recording process is being indicated by the flashing red dot at the top (next to the name of the chat). The recording of the voice chat will appear in your Saved Messages as soon as you finish it.

— If you want to let your listeners speak, explain them how to do it. They need to press the "Raise Hand" button and activate their microphone after being approved. Also advise to non-speaking participants to mute their microphones so that they won't produce noise. The same way, turn off your microphone to prevent echo.

#FAQ
FAQ updated according to new IT Rules in India

Telegram updated its FAQ to add the designated Grievance Officer in accordance to the new IT Rules unveiled in India, applicable May 26, 2021 and onward.

According to the new rules, social media companies which have a significant user base must designate a Grievance and Nodal officer for compliance.

#faq
Regular auth data confirmation

Recently @tginfochaten users started to ask if it's dangerous to press anything on the number confirmation banner.

Starting from the version 7.8, Telegram gained an option to regularly check your linked phone number and second-factor password.

After pressing "Yes", the banner will simply go, the "No" button will propose you to link your new phone number to the account.

#FAQ
How to suspend Telegram Premium?

Many users who paid for Telegram Premium through the verified @PremiumBot ask about how to cancel a paid subscription so that Telegram does not deduct money from your bank card every month?

To stop all future payments, just send the /stop command in the chat with @PremiumBot. To open the chat, just type the address of the bot in the messenger's search bar or find the chat with it in your chat list.

You can control the current subscription status and the date of the next payment by going to Settings › Telegram Premium section › Information under the list of all subscription benefits. From there, you can similarly go to the bot and suspend the Premium subscription.

#FAQ
Automatic charges for Telegram Premium subscription

Users have noticed @PremiumBot renews the subscription a day before the scheduled date.

Automatic Renewal FAQ

• How to disable automatic renewal?
Send the /stop command after every payment. Telegram Premium will continue to work but won't renew automatically upon expiration.

• Why did the renewal happen before my subscription expired?
It's a common practice for subscriptions to renew a day (or even sooner) before the expiration. You can see this happening in the App Store and Google Play too. Although the @PremiumBot tells you the "next payment date", it seems like the developers didn't consider the fact that the bot can renew subscriptions earlier. The date the bot tells you is actually the expiration date for your subscription in case you cancel it.

• Why the date shifted back in the next month?
It looks like @PremiumBot considers a month to be a 30-day period. There's still a probability for this to be an error, but the messenger team didn't comment on this regard.

• Why did the price in @PremiumBot get lower?
In first few days after the sells started, Telegram was still adjusting the prices in some regions, like Russia, so in some markets price got lower. You don't need to cancel the subscription and resubscribe to get the new price.

• Will there be compensation if I paid more in the first month due to the price adjustments?
No, compensation for price fluctuations in June is not planned.

• Why is the price for Telegram Premium higher in App Store and Google Play?
Because of App Store and Google Play fees, and also local taxes in some markets.

The subscription is cheaper to get with the @PremiumBot. Because of digital app stores rules, the bot only works on webz.telegram.org and Telegram apps downloaded from telegram.org. The bot won't start in apps installed from app stores or third parties.

• I didn't set the "Save Information for future use" checkbox while entering my payment data, but I was still automatically charged!
This checkbox is responsible for one-time payments in bots. Telegram Premium is a subscription.

Subscriptions don't store your payment data. Instead, they "tokenize" your card. This means the store asks for a special key from your bank, which allows the merchant to make regular payments without storing your card info. These keys usually continue to work even if you re-issue the card because of its expiry, or if you do it manually. Some banks allow revoking such keys from their online banking apps.

#premium #faq
Telegram Premium FAQ

Answers to frequently asked questions related to Telegram Premium are now on the official website.

— Future developments for Telegram Premium could include community-focused options.

— When subscribing via @PremiumBot, the currency and price of your first month of Premium is based on the phone number of your Telegram account. After this initial payment, all future payments are calculated for the default currency of your payment method. In order to qualify for localized pricing, your payment method must be issued by a financial institution in that country and have a local billing address.

— Telegram does their best to keep the cost of Telegram Premium as consistent as possible – this may include slight variations to reflect local living standards and keep Telegram Premium obtainable for everyone. When you subscribe, the price you see may include store or third-party fees, local taxes and any other applicable fees that are outside of Telegram’s control.

— If Telegram Premium is not available in your country, it’s possible that local laws and regulations prevent people from accessing Telegram Premium in your country. It’s also possible that your country isn’t supported by the payment processors Telegram relies on. In either case, we continue to do our best to keep all Telegram services available for everyone.

You can ask your questions regarding Telegram Premium in the comments or in our chat.

#faq
Telegram Info English
You can no longer gift cheap Telegram Premium subscriptions to users from other countries In the latest update, it became possible to gift a premium subscription to other users. To save money, some users began to gift Premium subscriptions through accounts…
What determines the price of Telegram Premium

Yesterday, on Valentine's Day, Telegram announced a promotion that allowed you to gift a Premium subscription to another user with a discount of up to 40%.

Many users noticed that discount size was less than they expected, and some even saw that on February 13 the subscription price was increased.

Here is what @tginfoen has learned about Premium pricing:

1. First of all prices (both for subscription for me and for subscription as a gift) are calculated in dollars, and then converted into user's local currency. Here is how the conversion works: Telegram Premium FAQ - Can I pay in my local currency.
2. Prices for a subscription for me and a subscription as a gift are calculated differently: the price "for me" depends on user's location based on user's phone number, and the price of a gift depends neither on the location of the giver nor on the location of the recipient.
3. The price of gifts is recalculated every hour. Whether the original price in dollars changes, or only changes in the exchange rate are taken into account, is unknown.

We will continue to find out the details of how the price of Telegram Premium is determined in different situations.

#FAQ #Premium