Issues with Downloading Media

Our subscribers are reporting that they are experiencing problems when downloading media, voice messages, and video messages.

UPD. 16:24 UTC: The issue was resolved.

#outages

Telegram’s DC5 Is Down

Users are currently reporting issues when connecting to DC5 or when interacting with users and chats located in DC5.

This datacenter in Singapore serves users from Asia, Oceania, and Australia.

UPD. 17:30 UTC: Service seems to be stabilizing after an hour and a half outage.

#outages

Telegram’s DC5 Is Down Again

Users are currently reporting issues when connecting to DC5 or when interacting with users and chats located in DC5.

This datacenter in Singapore serves users from Asia, Oceania, and Australia.

#outages

Telegram’s DC5 Is Down

Users are currently reporting issues when connecting to DC5 or when interacting with users and chats located in DC5.

This datacenter in Singapore serves users from Asia, Oceania, and Australia.

UPD. 10:15 UTC: Problem seems to be fixed now.

#outages

Outage in Telegram

According to Downdetector platform, users started reporting problems after 18:00 UTC.

The messenger has been unavailable for over an hour. After 19:50 UTC, Telegram started to restore service.

#outages

People Nearby and Groups Nearby No Longer Visible

Our subscribers report that both People Nearby and Groups Nearby have disappeared from the "People Nearby" section.

The @tginfo team does not have any information on whether this is related to the recent events in Paris.

UPD at 20:23 UTC
You still can see users nearby if they are added to your contact list. Of course only if they tapped "Make myself visible" there.

UPD September 5th
People Nearby was removed completely from Telegram Beta 11.1

#outages #peoplenearby

Telegram Data Center Is Unstable

According to our subscribers' reports, some data centers are have been unstable starting 17:00 UTC. Sending messages, loading pinned messages and media have been taking long.

UPD 17:25 UTC: Performance significantly improved, lags still remain.

UPD 17:35 UTC: Problems still remain, with performance deteriorating or improving at different times; Media loading issues seem to be fixed.

UPD 17:42 UTC: Issues seem to be fully fixed.

UPD 17:46 UTC: DC4 still unstable.

#outages

Telegram Is Unstable

Since 10:50 UTC, users face malfunctions in the Telegram platform. Delays occur when sending messages and when switching between application screens.

UPD 12:10 UTC
Issue is resolved

#outages

Issue with Link Snippets in Telegram

Users report that messages containing links are no longer generating preview cards or Instant View articles.

When composing a message, instead of displaying link information, the messenger shows an indefinite loading status. The issue only affects links that have not been previously shared on Telegram and are not cached on Telegram's servers.

UPD. Some developers also report issues with sending files and media in bots.

UPD 20:30 UTC: Link previews and media in bots are functioning again. Some messages sent during the outage have been retroactively updated with preview cards.

#outages

[Fixed] Direct Version of Telegram for Android Offered Incorrect Update

The Telegram app for Android, installed directly from telegram.org, is prompting users to install an update. Users report that after installing the update, the direct version of the app does not update, but a second instance of Telegram appears in the app menu.

Ignore this update: It appears that the Telegram team mistakenly distributed the Google Play version as an update for the direct version.

If you have already installed the update, you can delete the second Telegram app where you are not logged in. Deleting the duplicate will not remove your accounts from the direct version.

As soon as the issue is resolved, we will update this post.

UPD. 10:00 UTC
Situation has been fixed

#outages