Telegram fights account hijacking
Over the past few months, the activity of scammers trying to steal Telegram user accounts has increased significantly.
Over the past month, our readers have reported that they sometimes get kicked out of their accounts, and after re-logging in, they find that all messages sent by them in private chats in the last few hours or days are deleted for both interlocutors.
We suppose that these measures may be an attempt by the Telegram platform to combat account hijacking.
@tginfoen strongly recommend to subscribers to keep their account information up to date:
1. Do not keep accounts on SIM cards that are not accessible. If you do not have access to a SIM card with an account phone number, then you have a risk or losing access to this account at any time. Recall: Telegram allows you to change the phone number of account without losing chats and contacts.
2. Remember your cloud password or check access to the email specified to recover it.
3. If your account has been switched to authorization by e-mail then make sure that you have access to the corresponding e-mail box.
4. Use local passcode on your smartphone and especially in Telegram Desktop: it encrypts local date stored on your your PC and prevents using this data by intruders even if they steal it.
#FAQ #hijacking
Over the past few months, the activity of scammers trying to steal Telegram user accounts has increased significantly.
Over the past month, our readers have reported that they sometimes get kicked out of their accounts, and after re-logging in, they find that all messages sent by them in private chats in the last few hours or days are deleted for both interlocutors.
We suppose that these measures may be an attempt by the Telegram platform to combat account hijacking.
@tginfoen strongly recommend to subscribers to keep their account information up to date:
1. Do not keep accounts on SIM cards that are not accessible. If you do not have access to a SIM card with an account phone number, then you have a risk or losing access to this account at any time. Recall: Telegram allows you to change the phone number of account without losing chats and contacts.
2. Remember your cloud password or check access to the email specified to recover it.
3. If your account has been switched to authorization by e-mail then make sure that you have access to the corresponding e-mail box.
4. Use local passcode on your smartphone and especially in Telegram Desktop: it encrypts local date stored on your your PC and prevents using this data by intruders even if they steal it.
#FAQ #hijacking
FAQ: Chat Owner's Unique Rights
The owner of a group or a channel has more rights than other admins, even if the admins have all possible permissions enabled.
List of actions that no one except the owner can perform:
General Actions:
• Changing the group or channel type between public and private
• Setting a username for a public group or channel.
• Turning “restrict content saving” On or Off.
• Turning topics On or Off (converting to a forum).
• Enabling or disabling the “Approval mode” option in a public group.
• Keeping owner rights after leaving and rejoining the chat.
• Deleting the group or channel. If the group or channel has more than 1,000 members, you must contact Telegram support to delete it.
• Send messages as public channels to groups (Premium feature).
Admin Management:
• Promoting, demoting admins, or changing their rights. Regular admins can only change permissions of admins they promoted themselves or promoted by a subordinate admins.
• Seeing and managing invite links created by other admins.
• Transferring ownership (in case of having Two-Step Verification On).
#FAQ
The owner of a group or a channel has more rights than other admins, even if the admins have all possible permissions enabled.
List of actions that no one except the owner can perform:
General Actions:
• Changing the group or channel type between public and private
• Setting a username for a public group or channel.
• Turning “restrict content saving” On or Off.
• Turning topics On or Off (converting to a forum).
• Enabling or disabling the “Approval mode” option in a public group.
• Keeping owner rights after leaving and rejoining the chat.
• Deleting the group or channel. If the group or channel has more than 1,000 members, you must contact Telegram support to delete it.
• Send messages as public channels to groups (Premium feature).
Admin Management:
• Promoting, demoting admins, or changing their rights. Regular admins can only change permissions of admins they promoted themselves or promoted by a subordinate admins.
• Seeing and managing invite links created by other admins.
• Transferring ownership (in case of having Two-Step Verification On).
#FAQ
Removing Stories From the Chat List
While it is currently not possible to completely hide the stories section, you can hide stories of specific users.
Option 1
In the stories section, tap and hold someone’s profile picture, then choose “Hide Stories”. This moves their stories to the Archive so you no longer see them.
To unhide the stories, just go to the archived chats, tap and hold the user’s profile picture again, and choose “Unhide Stories”.
Option 2
Open the user’s profile, and remove them as a contact.
Note that their stories might reappear if you have contact synchronization turned on and they are in your phone’s contacts. To make sure they won’t reappear, either remove the user from your phone’s contacts, or completely disable contact synchronization in Settings > Privacy.
#FAQ #stories
While it is currently not possible to completely hide the stories section, you can hide stories of specific users.
Option 1
In the stories section, tap and hold someone’s profile picture, then choose “Hide Stories”. This moves their stories to the Archive so you no longer see them.
To unhide the stories, just go to the archived chats, tap and hold the user’s profile picture again, and choose “Unhide Stories”.
Option 2
Open the user’s profile, and remove them as a contact.
Note that their stories might reappear if you have contact synchronization turned on and they are in your phone’s contacts. To make sure they won’t reappear, either remove the user from your phone’s contacts, or completely disable contact synchronization in Settings > Privacy.
#FAQ #stories
Channel Stories, Levels, and Boosts FAQ
What are boosts in Telegram? How do they work? What's different about channel stories? How can you use boost links?
You can find answers to these questions and many more in our article, written for both channel owners and readers:
https://tginfo.me/boosts-and-channel-stories-en/
#FAQ #stories #boosts
What are boosts in Telegram? How do they work? What's different about channel stories? How can you use boost links?
You can find answers to these questions and many more in our article, written for both channel owners and readers:
https://tginfo.me/boosts-and-channel-stories-en/
#FAQ #stories #boosts
Telegram Info
Channel Stories, Boosts, and Levels — How Do They Work?
Telegram adds stories for channels and introduces a complex mechanic. We answer the questions and explain the channel boost system.
Unknown Error When Paying for Telegram Premium
Our readers report an error which occurs when paying for Telegram Premium. The message looks like this:
Sorry, the transaction has failed.
Description of the error from payment provider:
Something went wrong. Try again later
Alas, Telegram only provides a general error message and doesn’t tell how to solve the problem. The team at @tginfo takes the task and introduces a new FAQ article on the subject:
tginfo.me/telegram-premium-something-went-wrong-en/
#FAQ #premium
Our readers report an error which occurs when paying for Telegram Premium. The message looks like this:
Sorry, the transaction has failed.
Description of the error from payment provider:
Something went wrong. Try again later
Alas, Telegram only provides a general error message and doesn’t tell how to solve the problem. The team at @tginfo takes the task and introduces a new FAQ article on the subject:
tginfo.me/telegram-premium-something-went-wrong-en/
#FAQ #premium
Telegram Info
Unknown Error When Paying for Telegram Premium
Our readers report an error which occurs when paying for Telegram Premium. The team at @tginfo tells how to solve the problem.
Delete Large Telegram Channels and Groups Without Support Involvement
Readers have reported that in the latest versions of the Telegram app, users can now delete large channels and groups on their own, without needing to contact support. Previously, attempts to delete a sizable channel resulted in an error message; channel deletion required submitting a request to Telegram's support.
A source close to Telegram informed @tginfo that this change is intentional and is not a mistake.
To delete a channel or group with a thousand or more participants, the owner must meet several requirements:
• The user's session must have been active for several days.
• The account must be secured with a cloud password.
• The password should have been enabled several days prior.
If even one of these criteria isn't met, you won't be able to delete a large channel or group.
The updated Telegram apps now require several clicks to delete a channel. After the final confirmation, it shows an additional five second countdown timer for users to reverse the action.
The messenger didn't update its docs yet — it still claims it's impossible to delete a large channel with an API request.
#FAQ
Readers have reported that in the latest versions of the Telegram app, users can now delete large channels and groups on their own, without needing to contact support. Previously, attempts to delete a sizable channel resulted in an error message; channel deletion required submitting a request to Telegram's support.
A source close to Telegram informed @tginfo that this change is intentional and is not a mistake.
To delete a channel or group with a thousand or more participants, the owner must meet several requirements:
• The user's session must have been active for several days.
• The account must be secured with a cloud password.
• The password should have been enabled several days prior.
If even one of these criteria isn't met, you won't be able to delete a large channel or group.
The updated Telegram apps now require several clicks to delete a channel. After the final confirmation, it shows an additional five second countdown timer for users to reverse the action.
The messenger didn't update its docs yet — it still claims it's impossible to delete a large channel with an API request.
#FAQ
Telegram Info English
Channel Stories, Levels, and Boosts FAQ What are boosts in Telegram? How do they work? What's different about channel stories? How can you use boost links? You can find answers to these questions and many more in our article, written for both channel owners…
Changes in The Telegram Boost System
On November 6th, administrators of channels gained the ability to organize giveaways. At the same time, the logic of receiving and using boosts changed. The @tginfo team explains all the main changes in the boost system.
Boost for users
Now users receive:
• 4 boosts for buying a paid subscription;
• 3 boosts for gifting a subscription to another user;
• 1 boost for receiving a subscription as a gift from another user.
• No boots for receiving a subscription as a gift from a channel.
Each boost is available to a user throughout the entire period of validity of the corresponding Premium subscription. For example, if you bought a 12-month subscription, you will have four boosts for one year. If you gifted a 3-month subscription to your friend, he will have three additional boosts for three months.
Using boosts
A user can give all their boosts to one or several channels. If they didn't give away all their boosts before November 6th, then after this date the may have a few new unused boosts.
Viewing information about boosts
A user can see information about their boosts only when they have given away all their boosts: until then this information is not available to them. If a user without any free boosts tries to boost a channel, the app will show a list of used boosts with information about their validity periods and the channels they were given to.
Boosts for channels
Before November 6th, a channel had to gain a certain number of boosts to progress to the next level. After November 6th, this number was increased — to 0.4%.
#FAQ #boosts
On November 6th, administrators of channels gained the ability to organize giveaways. At the same time, the logic of receiving and using boosts changed. The @tginfo team explains all the main changes in the boost system.
Boost for users
Now users receive:
• 4 boosts for buying a paid subscription;
• 3 boosts for gifting a subscription to another user;
• 1 boost for receiving a subscription as a gift from another user.
• No boots for receiving a subscription as a gift from a channel.
Each boost is available to a user throughout the entire period of validity of the corresponding Premium subscription. For example, if you bought a 12-month subscription, you will have four boosts for one year. If you gifted a 3-month subscription to your friend, he will have three additional boosts for three months.
Using boosts
A user can give all their boosts to one or several channels. If they didn't give away all their boosts before November 6th, then after this date the may have a few new unused boosts.
Viewing information about boosts
A user can see information about their boosts only when they have given away all their boosts: until then this information is not available to them. If a user without any free boosts tries to boost a channel, the app will show a list of used boosts with information about their validity periods and the channels they were given to.
Boosts for channels
Before November 6th, a channel had to gain a certain number of boosts to progress to the next level. After November 6th, this number was increased — to 0.4%.
#FAQ #boosts
What Should You Do If You Forgot Your Cloud Password?
Telegram offers its users an option to secure their account with a cloud password. An account with two-step verification is harder to hack into: the messenger will require the password to be entered at every login attempt.
However, users often forget their cloud passwords. The @tginfo team explains what you can do in such cases: https://tginfo.me/2fa-password-reset-en/.
#FAQ
Telegram offers its users an option to secure their account with a cloud password. An account with two-step verification is harder to hack into: the messenger will require the password to be entered at every login attempt.
However, users often forget their cloud passwords. The @tginfo team explains what you can do in such cases: https://tginfo.me/2fa-password-reset-en/.
#FAQ
Telegram Info
What To Do If You Forgot Your Telegram Cloud Password
All users should secure their accounts with two-step verification. But what to do if you forgot the password?
What to Do When Telegram Auth Code Doesn't Arrive?
Telegram asks you to enter a one-time code to authorize in your account. Alas, a lot of users face a problem when the code doesn't arrive neither as a call nor SMS.
The @tginfo editors explain what can you do if this happens to you: https://tginfo.me/no-otp-en/
#FAQ
Telegram asks you to enter a one-time code to authorize in your account. Alas, a lot of users face a problem when the code doesn't arrive neither as a call nor SMS.
The @tginfo editors explain what can you do if this happens to you: https://tginfo.me/no-otp-en/
#FAQ
Telegram Info
What to Do When Telegram Auth Code Doesn’t Arrive?
Telegram may send the auth code over SMS or by a call. We explain what to do when the code doesn't arrive.
How to Disable the Thanos Snap Effect
Telegram for Android and iOS have a new animation when deleting messages called "The Thanos Snap Effect". Some users want to disable this animation, but don't know how to do it.
Android
In the Telegram app for Android, you can disable animation in Settings › Power Saving › Animations in Chats › Dust-effect deletion.
iOS
Unfortunately, there is no way to disable this animation in the iOS app.
#FAQ
Telegram for Android and iOS have a new animation when deleting messages called "The Thanos Snap Effect". Some users want to disable this animation, but don't know how to do it.
Android
In the Telegram app for Android, you can disable animation in Settings › Power Saving › Animations in Chats › Dust-effect deletion.
iOS
Unfortunately, there is no way to disable this animation in the iOS app.
#FAQ
What to do when my phone number gets banned on Telegram?
Telegram users can often encounter account bans. Sometimes, the ban can happen unexpectedly for the user: all sessions are terminated, and upon trying to log into the account, the app informs the user that the phone number is banned.
We explain what can be done in such a situation in this article: https://tginfo.me/phone-number-is-banned-en/
#FAQ
Telegram users can often encounter account bans. Sometimes, the ban can happen unexpectedly for the user: all sessions are terminated, and upon trying to log into the account, the app informs the user that the phone number is banned.
We explain what can be done in such a situation in this article: https://tginfo.me/phone-number-is-banned-en/
#FAQ
Telegram Info
What to do when my phone number gets banned on Telegram?
If the Telegram app shows the message "This phone number is banned" during the login process or when attempting to create a new account, it means that in addition to deleting the account that was associated with that phone number, Telegram has also restricted…
Ability to View Peer IDs in Desktop Clients
In recent updates, Telegram Desktop and Telegram for macOS brought a new experimental feature which shows Peer IDs in profiles of chats.
Every account, group, channel, and bot in Telegram has its own digital identifier. @tginfo explains how to enable the display of these IDs in the official Telegram Desktop and macOS applications.
To see the peer IDs in profiles, you need to do the following:
For Telegram Desktop:
1. Install the latest version of the app
2. Log in to your account.
3. Go to Settings › Advanced Settings › Experimental Settings and enable the option Show Peer IDs in Profile.
For Telegram for macOS:
1. Install the latest version of the app
2. Log in to your account.
3. Go to Settings › General › Show Peer IDs in Profile
#FAQ
In recent updates, Telegram Desktop and Telegram for macOS brought a new experimental feature which shows Peer IDs in profiles of chats.
Every account, group, channel, and bot in Telegram has its own digital identifier. @tginfo explains how to enable the display of these IDs in the official Telegram Desktop and macOS applications.
To see the peer IDs in profiles, you need to do the following:
For Telegram Desktop:
1. Install the latest version of the app
2. Log in to your account.
3. Go to Settings › Advanced Settings › Experimental Settings and enable the option Show Peer IDs in Profile.
For Telegram for macOS:
1. Install the latest version of the app
2. Log in to your account.
3. Go to Settings › General › Show Peer IDs in Profile
#FAQ
Buying, Managing and Canceling Telegram Premium — FAQ
Telegram Premium gives users a numerous amount of features, with the features increasing with each update, which means it raises more and more issues. @tginfo will talk about some of these issues in its new article https://tginfo.me/managing-telegram-premium-en/
#FAQ #Premium
Telegram Premium gives users a numerous amount of features, with the features increasing with each update, which means it raises more and more issues. @tginfo will talk about some of these issues in its new article https://tginfo.me/managing-telegram-premium-en/
#FAQ #Premium
Telegram Info
Buying, Managing and Canceling Telegram Premium — Common Questions
How to purchase Telegram Premium, what problems you may experience, not obvious nuances of the subscription
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VIEW IN TELEGRAM
Links like t․me open in Telegram X, but I use a different client — what should I do?
After updating Telegram X to version 0.26.8.1717, users may have noticed changes in how links like t․me, telegram․me and telegram․dog are handled. Starting from this version, Telegram X takes priority for opening such links, even if they previously opened in another installed Telegram client.
To revert back to the previous behavior, follow these steps:
1. Open system settings.
2. Go to the "Apps" section.
3. At the top of the page, select the "Default apps" menu. On some manufacturers' devices, like Xiaomi, this item is hidden behind a three-dot icon in the top right corner.
4. At the bottom of the page, tap on "Opening links".
5. Find Telegram X in the list and tap on it.
6. Disable the "Open supported links" option. If the list of "Supported web addresses" displays a list of domains with switches, you need to turn off all the domains.
7. Go back to the list of applications and select the main Telegram application.
8. Enable the "Open supported links" option. Tap "Add link" or "Supported addresses" and enable all domains in the list if switches are present.
The @tginfo editorial team is unaware if this logic will change in future versions of Telegram X.
#TelegramX #FAQ
After updating Telegram X to version 0.26.8.1717, users may have noticed changes in how links like t․me, telegram․me and telegram․dog are handled. Starting from this version, Telegram X takes priority for opening such links, even if they previously opened in another installed Telegram client.
To revert back to the previous behavior, follow these steps:
1. Open system settings.
2. Go to the "Apps" section.
3. At the top of the page, select the "Default apps" menu. On some manufacturers' devices, like Xiaomi, this item is hidden behind a three-dot icon in the top right corner.
4. At the bottom of the page, tap on "Opening links".
5. Find Telegram X in the list and tap on it.
6. Disable the "Open supported links" option. If the list of "Supported web addresses" displays a list of domains with switches, you need to turn off all the domains.
7. Go back to the list of applications and select the main Telegram application.
8. Enable the "Open supported links" option. Tap "Add link" or "Supported addresses" and enable all domains in the list if switches are present.
The @tginfo editorial team is unaware if this logic will change in future versions of Telegram X.
#TelegramX #FAQ